Technical Profile

Credentials diagram

Switch Communications Ltd is an Alcatel-Lucent Expert Partner and Accredited Cisco Partner and as such install and support the complete portfolio of hardware and software solutions from enteprise to full data centre installations. Our engineers hold qualifications in SMe, Enteprise and Data Centre service delivery and support.

Presently the number of systems maintained across the UK is approximately 2000. The support centre is guided by quality control processes as defined by our quality manual, which is audited under BSI5750 and ISO9002.

Switch Communications Technical training Qualifications:


  • AQFP Alcatel Qualified Field Professional
  • ACFE Alcatel Certified Field Expert – Omni PCX Enteprise, Omni Switch, Contact Centre
  • ACSE Alcatel Certified System Expert
  • ACSE Data Centre 6900 10K
  • ACSE Voice System Expert
  • ACSE Omni PCX Office
  • ACSE Omni PCX Enteprise
  • ACSE Open Touch
  • ACSE Genesis Compact Edition
  • ACSE Contact Centre
  • ACSE Unified Communications (Omni Open Touch)
  • ACSE Omni Access WLAN Wireless (WiFi)
  • ACSE OmniSwitch 6850 6450 6250


  • CCNA Cisco Certified Network Associate
  • CCNP Cisco Certified Network Professional
  • CCIE – Cisco Certified Internetwork Expert