SIP trunking is suitable for all businesses, from a single user, to a large call centre servicing thousands of customers.
SIP Trunks offer more flexibility on how voice calls are handled and reduce costs by eliminating the need for ISDN rentals, coupled with the threat of Openreach phasing out traditional ISDN services from 2025 businesses are being driven to consider adopting SIP trunking as their first choice for voice traffic.
SIP is an advanced form of voice communications that converts calls so that they can be carried over the internet and is a standard that transports calls over a data connection.
Benefits of SIP over ISDN:
What do I need?
To host SIP trunks you need a high quality, dedicated broadband or leased line Ethernet connection or a shared circuit with Quality of Service (QoS) applied to keep your voice and data separate.
- You telephone system needs to be ISDN or SIP compatible. At Switch Communications we provide an ISDN replacement solution for systems that are not SIP compatible. Where they are SIP compatible we can plug directly into your system. The best way to tell if your system is compatible is to contact one of our consultants who will be able to help.
- Adequate computer network security arrangement. When utilising any communication system over the internet, you need to have a secure computer network to protect your business data, employees and clients. This security works to support and allow SIP communications to function correctly.
- A provider with the expertise that is able to make sure the quality of your voice traffic is protected, when it travels across the internet to its destination.
SIP Trunking provides businesses flexibility, as the number of channels can be added to meet the demands of increased call traffic without the need to install new lines. Call charges and line rentals are reduced.
An ISDN replacement service provides access to SIP trunks, without the capital outlay involved in getting your telephone system SIP ready.
SIP offers advanced call routing services and an intuitive dashboard with access to reports and performance statistics that can lead to increased productivity.
Contact us today and start to benefit from SIP Trunking and will be ready for 2025 when ISDN services are due to be switched off.